What Makes a Great Property Manager?

In organizing my thoughts about making my favorite guacamole for a super bowl party I was thinking about what ingredients would I stir together to make a great property manager?

Here’s my list of ingredients:

Lives to help others:  Focused on serving the customer or tenant

Organized: Files things away, not cluttered so knows how to get to info quickly and keeps things from slipping thru the cracks

Responsive:  Gets back to people as they would want to be responded to

An eye for detail:  Can walk a property and see things that many people might walk past

Curious mind:  Likes to know a lot of different things since the job is very diverse

Able to juggle tasks:  Does not get bogged down – get things delegated or done quickly

Likes change:  This job will keep you moving, work inside and outside, meet new people, work on new tasks daily

Problem solver:  Likes to solve problems – sometimes you will act like a detective to find out where old paperwork is or what is causing a maintenance problem/ where it is coming from

Communicator:  Good on in person, on phone, email, other written communication

Hard worker:  Not afraid of working hard, sometimes working after hours to meet with clients – you will need to work smart to stay on top of your client’s needs

If you have some of these ingredients property management will be interesting work that is well suited to you.  If you don’t have a few ingredients you will be pushed to grow and will become more skilled in these areas. 

Published on February 2, 2012 in Property Management

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Educated at Cornell University. Trained in the United States Army. Russell Munz has taken resources from both of these experiences to benefit you with the documentation included in the Quick Start Property Manager Program. Read more about Russell…

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