Growth and Disruption

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As you grow your management business you will hire staff and add systems to help organize your business.  The jump from sole practitioner to having employees is tricky.  Findng, training and managing the right people to help is often a challenge.  Likewise changing banks, adding a new management software program or a phone system can also create […]

Accountability & Keeping Your Promises

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In business as in life one of the best ways to have success is to be accountable – accountable for your words, promises and actions.  Do what you say you will do, do it when you say you will do it (on time).  If you do this – over time – you will have no […]

Goal Achievement

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I am a goal junkie.  Every year I list out my goals in areas like personal, family, business and work on a plan to achieve them.  You need to know where you want to go in order to get there.  Here are some guidelines that have helped me achieve over the years: 1)  Make the […]

“Secret Service” – Providing Unforgettable Customer Service

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I am a big believer in reading books to help me continue to learn and grow.  One of my favorite books early on was the E-Myth Revisited by Micheal Gerber that helped me “work on my business” more instead of “in my business” to have a plan for business growth and consistency of service.  Beyond cutting […]

Customer Service Improved by Feedback

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I am working on how to improve our business in 2012.  I will be announcing improvements to our staff at the holiday party and to our clients in our holiday newsletter.  For ideas on the changes I seek input throughout the year.  I sent out a customer survey to board members at condo communities we manage in […]

Summer Reading For Self Improvement

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Don’t lose out on valuable time during the summer.  Sure summer is packed with weddings, vacations, family trips, golfing or enjoying the lake or beach.  But any slow down in your general career is a great time to invest time in yourself to start a new source of income in the fall. This summer I’ve read “Rules for Renegades” […]

Act on Your Ideas & Dreams

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Ideas become great when they’re made real. “It doesn’t need to be imagined, it needs to be written down.” —Philip Glass, composer & artist By Scott Levitt, as originally written in the Tuesday Tactics Newsletter produced by Oakley Signs & Graphics Ideas can inspire us. They can help us dream about what is possible and […]

Courage Outside Your Comfort Zone

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“What would life be if we had no courage to attempt anything?” –Vincent van Gogh, Dutch painter (1853-1890) By Scott Levitt, as originally written in the Tuesday Tactics Newsletter produced by Oakley Signs & Graphics In 2011, you’re going to need to do something new. You’re going to have to shake up the pattern. You’re […]

A Roadmap Keeps You On Course

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My program helps you develop a marketing / strategic plan to focus your effort to build the business that you envision.  So that you get to the “destination” you want for yourself and do it faster than you would on your own, saving you time and money. I have built a company that manages 100 homes, […]

NYC Mayor Mike Bloomberg – Life Took Off After Being Fired

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I attended an event last night with over 100 entrepreneurs overlooking Central Park where Mayor Mike Bloomberg spoke.  Michael Bloomberg started out living in a middle class family and worked for a trading company in NY’s financial industry.  After several years he was told he was fired.  He turned his insight of the financial industry and […]

About the author

Educated at Cornell University. Trained in the United States Army. Russell Munz has taken resources from both of these experiences to benefit you with the documentation included in the Quick Start Property Manager Program. Read more about Russell…